Frequently Asked Questions (FAQ) Service
Transitioned to maintaining and redeploying a critical FAQ project as part of the company's reorganization and formation of a new entity.
- Transitioned to maintaining and redeploying a critical FAQ project as part of the company’s reorganization and formation of a new entity.
- Took charge of understanding and managing a Python and Flask API-based FAQ service, integral to the intelligent customer service of the company’s mobile app.
- Focused on deploying the project’s sub-modules on the company’s cloud server using Docker, ensuring seamless and efficient service operation.
- Overcame challenges related to Python dependency package installations and resolved various bugs, demonstrating strong troubleshooting skills.
- The project involved using an NLP model (e.g., TextCNN) to process and compare user queries with a pre-collected Q&A library, facilitating accurate and relevant responses for vehicle maintenance and functionality queries.
- Gained some experience in Python development, NLP model application, and project deployment in a dynamic and evolving business environment.